Half these calls start with someone who can't say where they are. Sawgrass Mills swallows cars whole — keys locked inside, battery flat after four hours of shopping, or the car just isn't where they left it. Tour bus days are the worst. Give us the entrance number and the nearest anchor store and we'll find you.
Arena nights are their own thing: 19,000 people leaving at once, and a dead battery means we're working around traffic that isn't moving. Out west where the Sawgrass Expressway ties into I-595 and I-75, it's crash work — flatbed, Troop L on scene. Flamingo and University Dr are mostly lockouts and jump starts, plus condo-lot calls from Sunrise Lakes and Welleby where cars sit for weeks and the battery gives up.
Getting a truck to you in the Sawgrass lots
I'm locked out at Sawgrass Mills and don't know which lot I'm in. Can you find me?
Yes. Give us the entrance number or the store you walked out of, plus whether you're on the ring road or down in the rows. That's enough to place you.
Do you tow off the Sawgrass Expressway and the I-595 interchange?
We do. Stay belted inside with hazards on unless there's fuel or fire. If troopers are already on scene they may call a rotation truck, so say so when you ring.