Move to a safe spot off the travel lane if you can do so safely, turn on hazard lights, and stay clear of moving traffic while you wait. Davie Towing Service dispatches 24 hours a day, so call as soon as you're stopped — the truck can be routed while you're still getting yourself and your vehicle safe.
Where should you position the vehicle?
Get fully off the travel lane if you can do it safely — onto the shoulder, into a lot, or up against the curb — and put your hazards on right away. If moving the car isn't safe, stay put and stay visible rather than risk stepping into traffic.
What should you have ready when you call?
The dispatcher needs your location and a sense of the situation before a truck can be routed.
- Your exact location or the nearest cross street
- Your vehicle's make, model, and color
- Whether the car is blocking a lane or parking area
- Whether anyone is hurt or needs separate help
Does it matter what time it is?
No — Davie Towing Service dispatches 24 hours a day, every day of the week, so a breakdown outside normal business hours gets the same response as one in the middle of the afternoon.
Should I stay inside my car while I wait?
If you're stopped on a busy road or shoulder, staying inside with your seatbelt on is generally safer than standing near passing traffic. If you're in a lot or on a side street, it's fine to step out onto the curb or grass.
Does a breakdown at night take longer to handle?
No — the company dispatches 24 hours a day, every day of the week, so a late-night call gets the same response as one in the middle of the afternoon.
What information helps the truck find me faster?
Your exact location or nearest cross street, a description of your vehicle, and whether it's blocking traffic. Davie Towing Service covers 20 service areas, so precise directions matter more than they would for a single-neighborhood operator.